Warranty for Iradion Laser Tube (30GTE/40GT)
40GT/30GTE Warranty and Repair Policy Statement of GCC
40GT/30GTE Laser Under Warranty:
1.Twelve (< 12 old) months under: The laser will be repaired free of charge and returned with a full new warranty.
2. Over Twelve (> 12 old) months: Two options are available and valid for lasers with an
original Twenty-Seven (27) months:
(a) Free of charge: The laser is returned with a 15-month warranty.
(b) Pay $1,750: The laser is returned with a new 27-month warranty.
40GT/30GTE Out of Warranty Repair:
All RMA Repairs for lasers $2,900.- - Full Twenty-Four (24) month Warranty from Repair\Invoice Date.
5-Year Gas Life:
1. Guarantees optimal gas performance for five (5) years from the manufacturing date under normal operating conditions.
2. Free Gas Refills: Applies only to RMAs where the sole issue is gas degradation (no leaks or other defects).
3. Valid for laser under five (≤ 5) years old.
4. Excludes lasers with improper maintenance, environmental damage, or unauthorized modifications.
Gas Degradation Commitment Does Not Cover Leaks:
1. If a leak is detected during RMA inspection, the repair is not free, even within the 5-year gas life.
2. Costs follow standard repair pricing, dependent on warranty status. If the leak is outside the warranty period, it is considered a major repair (see out of warranty repair above).
Limitation:
1. Warranty Voidance: Improper maintenance, environmental damage, or use of non-Luxinar parts.
2 .Aged Lasers: Tubes over Seven (>7) years are recommended to be replaced by a new laser at quoted prices.
3. Typical RMA repairs will be returned within Two (2) weeks after the RMA is received.
Repaired Standards:
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A Minor Repair includes: |
A Major Repair Includes: |
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- Visual inspection of the laser |
- Visual inspection of the laser |
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- Cleaning, removing dust from the fans, etc. |
- Cleaning, removing dust from the fans, etc. |
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- Diagnosis and performance check |
- Diagnosis and performance check |
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- Visual inspection of the electronics |
- Visual inspection of the electronics |
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- Measure and adjust laser frequency if applicable |
- Measure and adjust laser frequency if applicable |
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- Leak check |
- Leak check |
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- Gas retill |
- Gas refill |
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- Upgrade laser to the latest standard |
- Upgrade laser to the latest standard |
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- Firmware upgrade |
- Firmware upgrade |
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- Burn in ≤12 hours |
- Burn in ≤12 hours |
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- Final test |
- Final test |
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- Create a new serial number and label |
- Create a new serial number and label |
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- Replacement laser cavity with ceramic core |
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COST ~ $2,200+ |
COST ~$2,900+ |